The Customer is [Not] Always Right

Slippery Christmas Ice
Retail | United Kingdom

(This occurred two days after Christmas Day on the refunds desk.)

Customer: “These slippers don’t fit! I’ve been the same shoe size for years. It must be these new European sizes, I can’t even get my foot in!”

Me: “That’s no proble,m sir. I’ll just refund these and give you a credit note, then you can go and choose some slippers that fit.”

Customer: “This ruined my Christmas, you know!”

(I take the slippers and examine them for any faults or damage, while the customer continues to rant.)

Me: “Sir, did you remove the tissue paper from the toes before you tried these on?”

Customer: “Oh…”

(Needless to say, the slippers did in fact fit. Christmas was saved.)

NotAlwaysRight.com

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One Response to The Customer is [Not] Always Right

  1. Johanna says:

    Where did you buy them? They are really cute:)

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